NHS Wandsworth case study < Community Services reconfiguration programme

The work

  • Deliver a borough-wide media campaign on major changes to health services
  • Produce consultation brochure for dissemination across targeted local groups
  • Manage a web portal for the polyclinic reconfiguration programme
  • Lead a public and stakeholder consultation to include public listening events, roadshows and on street interviews
  • Engagement with over 50 local groups including charities and patient bodies

Results achieved

  • Active engagement with the consultation programme from over 2600 people
  • Highest feedback response rate for consultation to date.
  • Secured support from patient representative groups, including minority and hard to reach groups.

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